Hosrava respects your privacy. We collect only what we need to respond to you, prepare a rental analysis, coordinate owner services, and keep clear records.
We do not sell your data. We also do not sell phone numbers or share them with third parties for their own marketing.
Information We Collect
Depending on how you interact with us, we may collect:
- Name, email address, and phone number
- Home, rental, asset, and service details you choose to share
- Photos, notes, documents, access details, or vendor details needed to coordinate work
- Guest, reservation, access, turnover, damage, or service records when we support a rental
- Payment, reporting, or invoice details when needed for owner reports or service invoices
- Basic website information such as device, browser, page visits, and similar analytics
- SMS consent, opt-out, and communication preference records
How We Use It
We use information to:
- Respond to inquiries and prepare rental analyses
- Coordinate owner services, rental operations, guests, vendors, access, turnovers, maintenance, and projects
- Prepare owner reports, service invoices, and operating records
- Send service updates and occasional marketing messages if you have opted in or otherwise allowed us to contact you
- Maintain safety, security, accounting, tax, legal, and recordkeeping needs
When We Share It
We share information only when it helps us provide services, communicate with you, or meet a legal need. That may include sharing with:
- Booking platforms, software tools, payment processors, and reporting systems we use to do the work
- Local vendors, service providers, trades, smart-home vendors, cleaners, and maintenance providers
- Professional advisors such as accountants, attorneys, insurance contacts, or other advisors
- Legal, safety, or public authorities when required or reasonably necessary
We expect the people and companies we work with to treat information responsibly and use it only for the work they are helping with.
SMS Terms & Conditions
If you opt in to SMS messages, we may text you about scheduling, service coordination, guest or vendor updates, rental analysis follow-up, and related Hosrava communications.
- Opt-out: Reply STOP, CANCEL, or UNSUBSCRIBE to any SMS message from us.
- Help: Contact us at (800) 991-5968 for assistance.
- Message frequency varies. Message and data rates may apply.
Confidentiality And Security
We take confidentiality seriously. We limit access to information to people, tools, and vendors that need it to support the work. We use reasonable safeguards to protect information, but no website, email, phone, or software system is perfect.
Your Choices
You can ask us to review, correct, or delete personal information where appropriate. You can also ask us to stop marketing messages at any time.
- For SMS messages, reply STOP, CANCEL, or UNSUBSCRIBE.
- For other privacy requests, contact us using the information below.
Contact Us
Questions or privacy requests can be sent to:
We may update this page from time to time by changing the date above.